Grievances

Intake · Assignment · Resolution · Analytics

Grievance management module is under development.
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Grievance Intake

Receive complaints from members and public via mobile, web, or field officers

Coming Soon
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Assignment

Route grievances to district/AC leaders for resolution

Coming Soon

Resolution Tracking

SLA monitoring, escalation, closure confirmation

Coming Soon
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Analytics

Category breakdown, resolution rate, district heatmap

Coming Soon